TripAdvisor In-Destination

TripAdvisor aimed to be an awesome travel companion and go-to solution to travelers when they are in destination during their trip, with significant improvement to the iOS & Android apps before the travel peak season started. The goal was to help them minimize the research and planning time while on vacation, elevate local perspectives and hidden gems, while providing flexibility for booking tours and activities. I designed and launched a series of new in-destination experiences in the TripAdvisor apps in February 2019.

My Role

Mobile app design

Team

Product, Engineering, User Research

Early design explorations

The released new in-destination experiences included contextual and curated tour recommendations, self-service booking management, offline mobile ticket plus location-aware notifications.

6%

Increase in conversion

15%

Increase in average order value

52%

Increase in engagement